Customer Service Ambassador

4 weeks ago


Richmond Hill, Ontario, Canada Ace Management Group Full time

Ace Management Group is seeking a highly skilled Customer Support Representative to provide exceptional service and support to clients in the telecommunications industry.

Key Responsibilities:

  • Meet sales, service, and quality objectives by delivering outstanding customer experiences
  • Build and maintain strong relationships with clients through proactive communication and issue resolution
  • Conduct needs analysis and provide tailored solutions to meet client needs
  • Stay up-to-date on product knowledge and operational processes to provide accurate information and support
  • Collaborate with the leadership team to identify and address client concerns and trends

Requirements:

  • Bachelor's degree from an accredited college or university
  • 2-4 years of experience in a client-facing role with a proven track record of success
  • Excellent communication and interpersonal skills with the ability to work effectively in a team environment
  • Ability to think critically and make informed decisions quickly
  • Strong problem-solving skills with a focus on delivering results-driven solutions

Ace Management Group is a dynamic and entrepreneurial organization that values innovation and creativity. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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