Technical Support Specialist
2 weeks ago
Job Summary
We are seeking a skilled Technical Support Specialist to join our team at Wiser Software Solutions Inc. The ideal candidate will have a strong background in computer systems and networks, with excellent problem-solving skills and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Monitor and report on the performance of computer systems and networks
- Provide technical support to users experiencing difficulties with computer systems and networks
- Consult technical manuals and other documents to research and implement solutions
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Requirements
- Education: College/CEGEP
- Experience: 7 months to less than 1 year
- Work Language: English
- Hours: 32 to 40 hours per week
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