Technical Support Specialist

2 weeks ago


New Westminster, British Columbia, Canada Wiser Software Solutions Inc. Full time

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Wiser Software Solutions Inc. The ideal candidate will have a strong background in computer systems and networks, with excellent problem-solving skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Monitor and report on the performance of computer systems and networks
  • Provide technical support to users experiencing difficulties with computer systems and networks
  • Consult technical manuals and other documents to research and implement solutions
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Requirements

  • Education: College/CEGEP
  • Experience: 7 months to less than 1 year
  • Work Language: English
  • Hours: 32 to 40 hours per week


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