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Regulatory Program Manager

1 week ago


Toronto, Ontario, Canada Scotiabank Full time
Job Description

This role involves leading the overall success of the Customer Preference Management Regulatory Program, providing subject matter expertise and regulatory governance over customer preference management and compliance with Canadian marketing regulations.

Key Responsibilities:
  • Provide independent oversight and effective challenge to business lines.
  • Leverage knowledge of Canada's Anti-Spam Legislation (CASL) and other applicable Canadian marketing regulations to assess requests and provide guidance to Business Lines and Marketing in Canadian Banking, Tangerine, and other Scotiabank entities.
  • Ensure that Scotiabank's Customer Preference Management policies and procedures, as well as applicable marketing regulations are applied when business units promote products, services, or individuals.
  • Partner with Legal, Privacy and Compliance as needed.