Customer Experience Representative

6 days ago


Toronto, Ontario, Canada Roots Full time
We're seeking a Sales Associate to join our team at BCE Store 113. As a Sales Associate, you will play a vital role in promoting our company's core values and providing exceptional customer service. Your main responsibilities will include:
  • Providing exceptional customer service, ensuring that customer loyalty is built and maintained.
  • Resolving customer issues effectively at the store level in a timely and positive manner.
  • Performing POS transactions and merchandising tasks, such as receiving shipments, replenishment, price markdowns, and fitting room upkeep.

Requirements for this role include:
  • Retail experience preferably in apparel.
  • Demonstrated ability to develop relationships with customers.
  • Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
  • Self-starter and uses good judgment in all situations.

We offer a dynamic work environment where you can grow and benefit from the great opportunities available. Our team encourages members to 'spread their roots' and be part of a culture and lifestyle that promotes a safer, cleaner, healthier planet.

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