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Marketing Lead Specialist
2 months ago
Brandt is seeking a Marketing Lead Specialist to join our team in Regina, Saskatchewan. As a key member of our marketing team, you will be responsible for optimizing our lead generation, qualification management, and reporting processes.
Key Responsibilities:
- Capture, qualify, and coordinate responses to sales leads generated through our marketing and sales tactics.
- Promptly respond to inbound inquiries and forward those you cannot answer to the appropriate Brandt personnel.
- Maintain internal Sales Team lead distribution lists.
- Develop and optimize the marketing lead follow-up process to minimize response time and maximize close rates.
- Maintain accurate, current, and relevant customer lead records in our CRM.
- Provide lead or customer lists for marketing and sales purposes, including direct mailings, event invitations, territory splits, and email marketing, contingent on pre-determined approval.
- Conduct reporting, analysis, and trend identification on sales leads to enable data-driven decisions for the Marketing & Sales Teams.
- Collaborate with internal and vendor platform development teams to build and optimize tools for lead generation management.
- Develop scorecards and dashboards to drive accountability and performance across sales organizations.
- Optimize the lead management process to drive higher closure rates for all lead types.
Performance Metrics:
- Quantity of inbound leads generated.
- Quality of inbound leads generated.
- Change in closure rate period-to-period.
- Response rate from lead submission to Brandt contact.
- Customer satisfaction levels based on lead process interactions.
- Sales Team satisfaction levels regarding the lead generation process and lead quality.