Night Auditor

4 weeks ago


Calgary, Alberta, Canada Hostelling International Canada Full time

About the Role

The Night Auditor is a key member of our team, responsible for ensuring a safe and respectful environment for our guests. This role involves greeting guests, checking them in and out, performing cash transactions, and conducting the night audit.

Key Responsibilities

  • Provide excellent customer service to guests, responding to their needs in a professional and courteous manner
  • Ensure a safe and respectful environment for guests, adhering to our policies and procedures
  • Perform cash transactions, including check-ins, check-outs, and payments
  • Conduct the night audit, reviewing financial transactions and ensuring accuracy
  • Work independently with minimal supervision, and as a team member to achieve common goals

Requirements

  • Excellent communication skills, with the ability to work with guests from diverse backgrounds
  • Prior cash management and customer service experience
  • Comfortable working independently, with minimal supervision
  • Ability to work a variety of shifts, including nights and weekends

What We Offer

  • A fun and friendly work environment, with a close-knit team
  • Free breakfast and coffee
  • Free meal during guests' social events
  • Free HI Membership
  • Free stay at other HI properties
  • Discounted tours and FAM trips
  • Commission on local tour sales

About Us

At Hostelling International Canada, we believe in the power of travel to bring people together and foster greater understanding and respect for different cultures. We offer a unique opportunity to work in a dynamic and inclusive environment, where you can make a real difference in the lives of our guests.


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