Senior Operational Technologies Systems Specialist

6 days ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Job Overview

Vancouver Airport Authority is a dynamic organization that connects our province to the world, providing a safe and efficient experience for everyone. As a key member of the Baggage Operations Department, you will play a crucial role in delivering consistent, efficient, and reliable baggage services to our partners and passengers.

This permanent full-time opportunity for a Senior Operational Technologies Systems Specialist offers you the chance to lead technical decisions, manage operational activities, and guide internal and external resources in project tasks. You will be responsible for determining technical requirements, conducting root cause analysis investigations and issue resolution with internal and external partners, managing vendor relationships, and identifying opportunities for improvement.

Key Responsibilities:

  • Determine technical requirements and lead technical decisions to ensure effective system performance and service availability.
  • Develop and execute project proposals, identify and estimate project scopes, and manage or execute technical tasks for project activities.
  • Coordinate maintenance and support activities within SCADA/PLC systems, ensuring performance and service availability by coordinating work of internal and external resources.
  • Provide technical analysis of incidents and outages, generate dashboards and reports for executive leadership regarding system performance, and monitor trends and report on system availability and reliability.
  • Coordinate with contractors for assigned tasks, provide progress reports, and escalate issues to management or escalate any issues with contractors' contract service to the vendor representative for resolution.
  • Serve as a subject matter expert, provide training and mentorship to internal teams, or offer technical guidance when necessary.

Required Skills and Qualifications:

  • At least 2 years post-secondary education in Computer Science, Electrical Engineering, Computer Technology, Automation, Mechatronics, or a combination of education and relevant experience.
  • Minimum of 4 years of recent relevant experience with SCADA systems, supporting, and delivering system updates.
  • Expert knowledge of technologies underlying SCADA/PLC systems.
  • Proven experience with virtual platforms, on-prem and cloud-based storage systems, project and vendor management, and developing junior resources.
  • Previous experience in writing scripts to mine large data sets to identify system issues/improvement.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong organization, coordination, leadership, coaching, mentoring, negotiating, and time management skills.

Benefits:

  • A competitive salary range of $86,326 to $112,823 per annum, based on a 40-hour work week, tailored to reflect your unique experience, qualifications, and internal equity.
  • Extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities.

About Us:

We are more than just an airport; we connect our beautiful province and all it has to offer to the world. We are leaders and trailblazers for change and innovation, so no matter the department or team you're part of, the work you do matters.

We are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you're from, you belong at Vancouver Airport Authority.

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