Enterprise Technology Solutions Specialist
2 weeks ago
A career that offers growth and fulfillment.
At Long View Systems Corporation, we foster a collaborative environment that encourages innovation, enthusiasm, and inclusion. We strive to create a workplace where every team member feels valued and supported.
We are seeking an experienced Senior Deskside Consultant to join our Vancouver branch. The ideal candidate will provide exceptional customer service and technical support to end-users in a dynamic and fast-paced environment.
About the Role:
- Provide timely and effective support to end-users regarding software, hardware, and computing platforms.
- Address user tickets related to hardware, software, and networking issues.
- Monitor client desktop infrastructure and device plans for improved efficiency.
- Install applications and computer peripherals as required.
- Troubleshoot hardware and software issues in various environments.
- Demonstrate a strong understanding of Microsoft technologies and experience working with management tools such as Intune.
Requirements:
- 3+ years of corporate deskside support experience.
- 5+ years of customer service experience.
- Proven track record of leading junior consultants and mentoring teams.
- Strong proficiency in Microsoft Office 2010/2013/O365 and Admin Centers.
- Experience supporting Windows/Linux/Mac OS environments and remote support.
What We Offer:
- An estimated annual salary of $85,000 - $110,000 based on experience.
- Ongoing training and development opportunities.
- Career growth and advancement possibilities within the company.
- A comprehensive benefits package, including health and dental insurance, retirement plan, and paid time off.
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