Banquet Server Position
4 weeks ago
Hotel Catering Role
Coast Tsawwassen Inn, a premium all-suite hotel, is seeking a skilled Banquet Server to join their team. Reporting to the Catering & Convention Manager, this role is responsible for providing exceptional customer service and upholding the hotel's quality standards in the food and beverage department.
Key Responsibilities
- Act as an Ambassador for Coast, greeting guests and handling basic enquiries
- Service hotel catering events and provide customer service through the completion of routine duties and tasks
- Responsible for the set-up of function rooms as laid out in the detailed Banquet Event Order
- Responsible for the tear down and clean-up of all function rooms
- Service the hotel breakfast bar, including set up, maintaining, breakdown and clean up when required
- Adhere to quality and industry standards when completing tasks
- Stock supplies and maintain inventory levels to support the operation throughout the day
- Prepare, stock, and set up/put out food and beverages
- Maintain function and meeting rooms, breakfast area, common areas by vacuuming, removing trash, clearing, cleaning and sanitizing table, kitchen surfaces, storage areas, equipment, staff room
- Check on guest satisfaction and follow up on requests where possible and appropriate
- Demonstrate a customer service attitude with internal and external contacts
- Ensure the safety and security of the property, the Ambassadors and guests when completing tasks
Requirements
- Serving it Right certificate is required
- Hepatitis A vaccination is mandatory
- Previous banquet experience is an asset
Skills and Abilities
- Must be physically able to perform the duties of the position, including lifting up to 50lbs
- Ability to work a variety of shifts, including weekends, evenings and holidays
- Excellent communication and interpersonal skills
- Professional appearance and attitude
- Ability to work as part of a team and independently
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