Event Operations Manager

2 weeks ago


Sherwood Park, Alberta, Canada Polos Social Lounge Full time

Banquet Manager Job Description

At Polos Social Lounge, we are seeking a highly skilled and organized Banquet Manager to join our team. The ideal candidate will have a strong background in event planning and management, with the ability to oversee the execution of banquets and events from start to finish.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures to ensure seamless event execution.
  • Conduct performance reviews to ensure staff are meeting expectations and provide coaching and training as needed.
  • Organize and maintain inventory of event supplies and equipment to ensure timely delivery and setup.
  • Ensure health and safety regulations are followed at all times, and address any customer complaints or concerns in a professional and timely manner.
  • Provide exceptional customer service to clients and their guests, ensuring a positive experience from start to finish.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective event execution.

Supervision:

  • Supervise a team of 11-15 staff members, providing guidance and support as needed.

Work Conditions and Physical Capabilities:

  • Work in a fast-paced environment with tight deadlines and repetitive tasks.
  • Work under pressure to ensure timely and efficient event execution.

Personal Suitability:

  • Client focus and dependability are essential for this role.
  • Excellent interpersonal skills and the ability to work effectively in a team environment are required.
  • Flexibility and the ability to adapt to changing circumstances are necessary for success in this role.
  • Organized and reliable, with a strong attention to detail.

Government Programs:

  • Polos Social Lounge is a recognized employer offering a permanent work term.
  • Work language is English, and hours are 40 per week.


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