Event Operations Manager
2 weeks ago
Banquet Manager Job Description
At Polos Social Lounge, we are seeking a highly skilled and organized Banquet Manager to join our team. The ideal candidate will have a strong background in event planning and management, with the ability to oversee the execution of banquets and events from start to finish.
Key Responsibilities:
- Determine the type of services to be offered and implement operational procedures to ensure seamless event execution.
- Conduct performance reviews to ensure staff are meeting expectations and provide coaching and training as needed.
- Organize and maintain inventory of event supplies and equipment to ensure timely delivery and setup.
- Ensure health and safety regulations are followed at all times, and address any customer complaints or concerns in a professional and timely manner.
- Provide exceptional customer service to clients and their guests, ensuring a positive experience from start to finish.
- Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective event execution.
Supervision:
- Supervise a team of 11-15 staff members, providing guidance and support as needed.
Work Conditions and Physical Capabilities:
- Work in a fast-paced environment with tight deadlines and repetitive tasks.
- Work under pressure to ensure timely and efficient event execution.
Personal Suitability:
- Client focus and dependability are essential for this role.
- Excellent interpersonal skills and the ability to work effectively in a team environment are required.
- Flexibility and the ability to adapt to changing circumstances are necessary for success in this role.
- Organized and reliable, with a strong attention to detail.
Government Programs:
- Polos Social Lounge is a recognized employer offering a permanent work term.
- Work language is English, and hours are 40 per week.
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