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Food Service Operations Manager

2 months ago


Fergus, Ontario, Canada 2783751 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 2783751 Ontario Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Operations Management
    • Establish methods to meet work schedules and ensure efficient service delivery
    • Prepare and submit reports on sales, stock, and other key performance indicators
  • Quality Control
    • Ensure that food and service meet quality control standards
    • Conduct regular quality checks and implement improvements as needed
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • Experience in a food service establishment, preferably in a supervisory role
  • Skills and Qualifications
    • Safe Food Handling certificate
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and under pressure
    • Physical stamina to stand for extended periods and perform manual tasks
Working Conditions

This is a permanent, full-time position with a 35-hour workweek. The successful candidate will be required to work in a fast-paced environment and may be required to work varying shifts, including evenings and weekends.