Restaurant Operations Manager

3 weeks ago


Puslinch, Canada Tim Horton's Full time

Job Title: Restaurant Assistant Manager

Job Summary: We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at Tim Horton's. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and optimize stock levels.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Team Leadership: Plan, organize, direct, control, and evaluate the daily operations of the restaurant, ensuring that all team members are working efficiently and effectively.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Supervision: 5-10 people.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of sitting, standing, walking, and overtime required.
  • Personal Suitability: Client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, organized, and reliability.

Additional Responsibilities:

  • Support for Newcomers and Refugees: Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster and support them with foreign credential recognition.
  • Support for Youths: Offer on-the-job training tailored to youth.
  • Support for Indigenous People: Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.

Language: English

Work Hours: 40 hours per week

Job Type: Permanent



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