Customer Service Representative

2 weeks ago


Saint Marys, Canada Nutreco Full time
About the Role

Nutreco is a leading company in the animal nutrition and aquafeed industry, committed to sustainable and innovative practices. As a Customer Service Representative - Business Development Expert, you will play a crucial role in driving business growth and ensuring exceptional customer satisfaction.

Responsibilities:
  • You will be the primary point of contact for customers, providing prompt and professional support to address their inquiries, concerns, and needs regarding our animal feeds.
  • Ensure high levels of customer satisfaction through excellent service, fostering strong relationships with clients, and identifying opportunities to increase market share.
  • You will work closely with logistics and manufacturing teams to ensure timely order placement, adhere to scheduling requirements, and deliver a high standard of service.
Required Skills and Qualifications:
  • Previous retail experience focused on excellent customer service, with a proven track record of building strong customer relationships.
  • Strong organizational skills, ability to multi-task in a fast-paced environment, and high level of computer competency including Microsoft Office applications.
  • A collaborative mindset, good communication skills (written and verbal), high learning capacity, and influencing skills to drive business growth.
Estimated Salary: $55,000 - $65,000 per yearBenefits:
  • Competitive salary range based on location and experience.
  • Medical/Dental/Vision/HSA benefits that start on Day 1.
  • Maternal top-up and Tuition Reimbursement.
  • 15 vacation days.


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