Software Development Expert with Technical Support Responsibilities
2 weeks ago
About BH Tech Inc.
BH Tech Inc. is a dynamic company seeking a skilled Software Development Specialist / Technical Support Analyst to join our team. This role combines software development with technical support, offering the ideal opportunity for someone passionate about software development within the MSP tech stack and open to supporting technical operations as needed. The expected split between software development and technical support is approximately 80% and 20%, respectively, but this may shift based on project demands.
This Position Involves:
- Supporting and developing client systems on the Microsoft Power Platform, including Dataverse, Power Apps, Power BI, and Power Automate components.
- Designing, developing, and maintaining PHP, JavaScript, HTML, and CSS codebases.
- Engaging in both front-end and back-end development, and overseeing database management.
- Providing occasional customer-facing Level 1 technical support.
- Collaborating with internal and client teams to identify and implement software solutions.
- Maintaining a strong understanding of relational databases and effectively working with SQL and Dataverse.
- Applying analytical skills to troubleshoot, resolve, and document technical challenges.
- Managing and maintaining code version control systems (Git, Azure DevOps).
- Engaging in ongoing professional development, including training in new technologies and certifications.
Requirements and Qualifications:
- Education: Bachelor's Degree in Computer Science, Computer Systems Technology Diploma, or equivalent experience.
- Experience:
- Minimum of 2+ years experience with object-oriented programming languages.
- Intermediate experience with PHP, JavaScript, HTML, and CSS.
- Solid understanding of relational databases and proven experience with SQL.
- Experience in full-stack development including front-end and back-end projects.
- Interpersonal Skills:
- Exceptional customer service and the ability to engage with clients effectively.
- Excellent written and verbal communication.
- Ability to work independently and as part of a team, with strong time-management skills.
Benefits and Perks:
- Group medical, dental, and life insurance – 100% covered by BH Tech Inc.
- 3 weeks of paid vacation.
- Training reimbursement.
- Access to an onsite gym, squash courts, and steam rooms.
- Unlimited coffee and an engaging office environment with a games room.
- On-site cafeteria with affordable meal specials.
- Spacious and well-lit office spaces equipped with adjustable sit/stand desks and ergonomic accommodations.
- Wheelchair-accessible facilities.
- Paid vehicle pass for onsite parking.
- Visits from our friendly office dog.
- Proximity to scenic locations like the South Saskatchewan River, Meewasin Valley trails, and Boffins Gardens.
You'll Be a Great Fit If You Are:
- Professional, articulate, and approachable.
- Effective at communicating technical concepts to non-technical individuals.
- A multi-tasker with strong time management and organizational skills.
- A proactive problem-solver and strategic thinker.
Salary and Benefits:
The salary range for this position is $60,000 - $80,000 per year, depending on experience. Benefits include group medical, dental, and life insurance, paid vacation, and more.
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