Retail Store Operations Manager
4 weeks ago
About the Role: As a Retail Store Operations Manager at Dollarama L.P., you will play a vital role in overseeing the daily retail store operations, ensuring exceptional customer satisfaction, and achieving sales goals. This position involves managing staff, executing daily operational tasks, and maintaining compliance with company policies and procedures.
Responsibilities:
- Assisting the Store Manager in daily operations and staff management.
- Helping with store merchandizing, shelf stocking, and unboxing daily shipments.
- Providing exceptional customer service and resolving escalated issues.
- Training, coaching, and developing employees.
- Performing cash management, store opening and closing duties as needed.
- Assigning tasks to the team.
- Ensuring store safety and cleanliness standards are maintained.
- Conducting managers on duty tasks, including monitoring daily breaks, time, and attendance.
- Conducting regular performance evaluations and providing feedback to staff.
- Ensuring adherence to company policies, procedures, and safety standards.
- Implementing and maintaining visual merchandizing standards based on company strategy.
- Responsible for the hiring and performance management process.
Requirements:
- Minimum of two (2) years' experience in the retail industry.
- Minimum of two (2) years' experience in a team management position.
- Open availability required (day, evening, weekend).
- Ability to efficiently organize time and manage priorities.
- Good leadership, communication, and decision-making skills.
- Ability to multitask, prioritize, work in a dynamic, fast-paced, and high-volume environment.
Benefits and Salary: $45,000 - $60,000 per year, depending on experience. Benefits include casual dress, employee assistance program, extended health care, flexible schedule, RRSP match. We offer bonus pay and a competitive benefits package.
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Retail Store Operations Manager
2 weeks ago
Espanola, Ontario, Canada Dollarama L.P. Full timeJob Summary:The Assistant Store Manager provides critical support to the Store Manager in overseeing daily retail store operations, ensuring high customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD).About Us:Dollarama L.P. is a leading Canadian dollar-store retailer offering an extensive...
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Retail Store Operations Manager
2 days ago
Espanola, Ontario, Canada Dollarama L.P. Full timeJob Title: Retail Store Operations Manager">About the Role:">Assist the Store Manager in overseeing daily retail store operations, ensuring high customer satisfaction, and achieving sales goals.">In the absence of the Store Manager, act as the Manager on Duty (MOD), managing staff, executing daily operational tasks, and ensuring compliance with company...
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Retail Store Operations Manager
4 weeks ago
Espanola, Ontario, Canada Dollarama L.P. Full timeThe Retail Store Operations Manager plays a pivotal role in overseeing the daily retail store operations of Dollarama L.P., ensuring exceptional customer satisfaction, and driving sales growth. In the absence of the Store Manager, this individual acts as the Manager on Duty (MOD), responsible for managing staff, executing daily operational tasks, and...
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Retail Store Operations Manager
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Espanola, Ontario, Canada Dollarama L.P. Full timeJob DescriptionThe Assistant Store Manager provides critical support to the Store Manager in overseeing daily retail store operations, ensuring exceptional customer satisfaction, and achieving sales goals. In the absence of the Store Manager, this role assumes responsibility as the Manager on Duty (MOD). Key responsibilities include managing staff, executing...
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