Senior Customer Experience Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities- Customer Service: Provide top-notch service to customers, ensuring their needs are met and exceeded.
- Lobby Leadership: Act as a lobby leader, ensuring customers are appropriately triaged and assisted.
- Sales and Marketing: Identify and fulfill simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs.
- Relationship Building: Nurture rich, long-standing relationships with customers, understanding their financial needs and providing tailored solutions.
- Technology Expertise: Stay up-to-date with the latest technology and share your knowledge with customers, introducing them to our mobile banking applications and assisting them in managing their banking needs.
- Customer Service Skills: Possess strong customer service skills, with the ability to build rapport and resolve issues effectively.
- Communication Skills: Excellent communication skills, with the ability to explain complex concepts simply and clearly.
- Technical Skills: Strong technical skills, with the ability to promote and demonstrate the use of digital/self-service banking options.
- Availability: Availability to work a flexible schedule, including evenings and weekends.
- Competitive Compensation: A competitive compensation package, including a salary and benefits.
- Opportunities for Growth: Opportunities for professional growth and development, with a focus on customer service and sales.
- Collaborative Team Environment: A collaborative team environment, with a focus on teamwork and mutual support.
- Recognition and Rewards: Recognition and rewards for high-performance, with a focus on customer satisfaction and sales achievement.
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Senior Customer Experience Representative
2 weeks ago
Red Deer, Alberta, Canada Scotiabank Full timeAbout the RoleAs a Senior Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals. We are looking for an enthusiastic and driven individual who enjoys meaningful conversations and supporting others.Key Responsibilities:Act as a lobby...
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Senior Customer Experience Representative
2 weeks ago
Red Deer, Alberta, Canada Scotiabank Full timeAbout the RoleAs a Senior Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals. We are looking for an enthusiastic and driven individual who enjoys meaningful conversations and supporting others.Key Responsibilities:Act as a lobby...
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Senior Customer Experience Associate
5 days ago
Red Deer, Alberta, Canada Scotiabank Full time{"h2": "About the Role", "p": "At Scotiabank, we're seeking a Senior Customer Experience Associate to join our Canadian Banking Branch network. As a key member of our team, you'll be responsible for providing exceptional service to our customers, building strong relationships, and driving sales opportunities.Key Responsibilities:* Act as a lobby leader,...
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Senior Customer Experience Associate
5 days ago
Red Deer, Alberta, Canada Scotiabank Full time{"h2": "About the Role", "p": "At Scotiabank, we're seeking a Senior Customer Experience Associate to join our Canadian Banking Branch network. As a key member of our team, you'll be responsible for providing exceptional service to our customers, building strong relationships, and driving sales opportunities.Key Responsibilities:* Act as a lobby leader,...
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Senior Customer Experience Associate
4 weeks ago
Red Deer, Alberta, Canada Scotiabank Full timeRequisition ID: 204569Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are...
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Customer Experience Specialist
2 weeks ago
Red Deer, Alberta, Canada CB Canada Full timeJob Summary:CB Canada is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Customer Service: Respond to...
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Customer Experience Leader
2 weeks ago
Red Deer, Alberta, Canada Indigo Books & Music Inc. Full timeJob DescriptionThe Customer Experience Leader is responsible for leading the execution of work that contributes to the customer experience and sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on our customer service model and on suggesting and selling our products, promotions, and programs to our customers. They...
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Customer Experience Leader
2 weeks ago
Red Deer, Alberta, Canada Indigo Books & Music Inc. Full timeJob DescriptionThe Customer Experience Leader is responsible for leading the execution of work that contributes to the customer experience and sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on our customer service model and on suggesting and selling our products, promotions, and programs to our customers. They...
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Customer Service Representative
2 weeks ago
Red Deer, Alberta, Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a Customer Service Representative to join our team at Best Buy. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences at the checkout or customer service counter.No experience is required, as we will equip you with the skills and...
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Customer Service Representative
2 weeks ago
Red Deer, Alberta, Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a Customer Service Representative to join our team at Best Buy. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences at the checkout or customer service counter.No experience is required, as we will equip you with the skills and...
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Customer Experience Director
2 weeks ago
Red Deer, Alberta, Canada Indigo Books & Music Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Experience Director to lead the execution of work that contributes to the customer experience and omni sales results at Indigo Books & Music Inc.Key ResponsibilitiesCustomer Service and SalesCoach and provide feedback to Customer Experience Representatives (CERs) on providing excellent...
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Customer Experience Director
2 weeks ago
Red Deer, Alberta, Canada Indigo Books & Music Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Experience Director to lead the execution of work that contributes to the customer experience and omni sales results at Indigo Books & Music Inc.Key ResponsibilitiesCustomer Service and SalesCoach and provide feedback to Customer Experience Representatives (CERs) on providing excellent...
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Customer Service Representative
10 hours ago
Red Deer, Alberta, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and working with technology? We're seeking a Customer Service Representative to join our team at Best Buy. As a key member of our retail team, you will play a vital role in providing outstanding service to our customers, ensuring their purchases, returns, and trade-ins are processed...
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Customer Service Representative
8 hours ago
Red Deer, Alberta, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and working with technology? We're seeking a Customer Service Representative to join our team at Best Buy. As a key member of our retail team, you will play a vital role in providing outstanding service to our customers, ensuring their purchases, returns, and trade-ins are processed...
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Customer Service Representative
5 days ago
Red Deer, Alberta, Canada Federated Co-operatives Limited Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.Key...
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Customer Service Representative
5 days ago
Red Deer, Alberta, Canada Federated Co-operatives Limited Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.Key...
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Customer Service Representative
1 day ago
Red Deer, Alberta, Canada Federated Co-operatives Limited Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.Key...
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Customer Service Representative
24 hours ago
Red Deer, Alberta, Canada Federated Co-operatives Limited Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.Key...
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Customer Experience Ambassador
12 hours ago
Red Deer, Alberta, Canada QuadReal Full timeAbout QuadReal Property GroupQuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...
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Customer Experience Ambassador
9 hours ago
Red Deer, Alberta, Canada QuadReal Full timeAbout QuadReal Property GroupQuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...