Staff Planning Optimization Specialist

2 weeks ago


St John's, Newfoundland and Labrador, Canada Wyndham Hotels and Resorts, Inc. Full time

At Wyndham Hotels & Resorts, Inc., we are seeking an experienced Staff Planning Optimization Specialist to join our team in Saint John, New Brunswick.

About the Role

The ideal candidate will have a strong analytical background and at least one to two years of experience in staff planning or a related field. This position is crucial in managing the short-medium staff planning process for each of the Wyndham and partner contact centers.

Key Responsibilities
  • Develop and monitor the application of scheduling systems, including policies and procedures, operating structure, and information flow.
  • Analyze call volume and AHT trends both intra-day and intra-week to determine staffing adjustments.
  • Making site-specific, business-impacting decisions regarding staffing issues.
  • Work closely with WFM leadership to provide site-specific trend analysis and schedule recommendations.
Requirements
  • Minimum of one to two years of experience in an analytical field with a high level of focus on accuracy and detail.
  • Working knowledge of Microsoft Access, Excel, and Word.
Compensation and Benefits

We offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility, and much more. Based on industry standards and location, the estimated salary range for this position is approximately $62,000 - $82,000 per year.



  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    At 09 Irving Oil Limited, we are seeking a highly skilled Supply Planning and Optimization Engineer to join our team. In this role, you will play a crucial part in making recommendations for refinery short and long-term planning using our Linear Program (LP) model.Key Responsibilities:Prepare and present data, reports, and recommendations to the Supply Chain...


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Company Overview09 Irving Oil Limited is a leading company in the oil and gas industry, committed to excellence and innovation. Our team is dedicated to delivering high-quality services and products that meet the evolving needs of our customers.SalaryThe estimated annual salary for this position is between $80,000 and $110,000, depending on experience and...


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    09 Irving Oil Limited is seeking a skilled Fired Heater Asset Optimization Specialist to join its team in Canada's largest oil refinery. This challenging role offers a competitive salary of $110,000 per year, including an annual bonus plan and pension plan.About the RoleThe successful candidate will work closely with cross-functional teams to oversee and...


  • St. John's, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a Financial Planning Specialist to join our team in Canada, specifically in Saint John, New Brunswick. This is an exciting opportunity for you to develop and deepen client relationships by providing high-quality advice and service within the mass affluent market.


  • St. John's, Newfoundland and Labrador, Canada Magic Wok Limited Full time

    Job OverviewMagic Wok Limited seeks a seasoned Senior Financial Planning Specialist to spearhead our financial operations. This is a senior-level role that requires a deep understanding of financial planning, budgeting, and analysis.


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Located in Saint John, New Brunswick, 09 Irving Oil Limited is a leading energy company that operates Canada's largest oil refinery.We are seeking an experienced Refinery Planning Specialist to join our team. This role offers a competitive salary of $125,000 per year.The successful candidate will work closely with our Supply Chain Planning team to analyze...


  • St. John's, Newfoundland and Labrador, Canada OSCO Group Services Limited Full time

    The OSCO Group Services Limited seeks an experienced Fleet Optimization Manager to oversee the operational activities of its mobile assets. This role provides strategic leadership and direction for the company's fleet, encompassing equipment specification, relationship management with manufacturers, and lifecycle management with a focus on Total Cost of...


  • St. John's, Newfoundland and Labrador, Canada OSCO Group Services Limited Full time

    Job DescriptionWe are seeking an experienced Fleet Optimization Manager to lead our fleet management team. This role involves overseeing the maintenance and optimization of our fleet assets, ensuring they are running efficiently and effectively.About OSCO Group Services LimitedOSCO Group Services Limited is a leading company with a diverse range of business...


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    About the RoleAs a key member of our maintenance and operations team, you will play a vital role in establishing, maintaining, and supporting the continuous improvement of our maintenance planning process. Your primary responsibility will be to produce high-quality maintenance work packages that contain detailed activities to support refinery equipment...


  • St. John's, Newfoundland and Labrador, Canada Strescon Limited Full time

    About the RoleWe are seeking a highly skilled Production Efficiency Specialist to join our team at Strescon Limited. In this exciting role, you will be responsible for optimizing production processes and improving overall efficiency.


  • St. John's, Newfoundland and Labrador, Canada RED PEPPER RESTAURANT Full time

    We are seeking a highly skilled Senior Culinary Specialist to join our team at RED PEPPER RESTAURANT.The ideal candidate will have experience in food preparation and cooking, with a strong ability to plan menus and estimate food requirements.The successful applicant will be responsible for determining the size of food portions and costs, preparing complete...


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    As a Refinery Operations Automation Specialist with 09 Irving Oil Limited, you will play a critical role in overseeing the secure and efficient operation of control systems applications and information networks. This position is essential for enabling various teams to complete their duties for high-priority tasks such as asset management and equipment...


  • St. John's, Newfoundland and Labrador, Canada Irving Oil Full time

    About Irving Oil:Irving Oil is a leading energy company with a strong commitment to sustainability and community involvement.Salary Range:$85,000 - $110,000 per yearJob Description:Key Responsibilities:Design, develop, and support analytics solutions using IBM's Planning Analytics suite of toolsCreate dashboards, reports, and other analytics solutions for...


  • St. John's, Newfoundland and Labrador, Canada TORBAY FUN FOODS LTD Full time

    Job Description:Career OverviewWe are seeking an experienced culinary specialist to join our team at Torbay Fun Foods Ltd. As a key member of our kitchen operations, you will be responsible for overseeing the preparation and cooking of complete meals and individual dishes.Salary & BenefitsOur salary package includes a competitive hourly rate of $20-$25 per...


  • St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Job OverviewWe are seeking a highly skilled Tractor Trailer Operations Specialist to join our team at 09 Irving Oil Limited. This is a full-time, fixed-term position with a competitive salary of $85,000 per annum.About the RoleIn this role, you will be responsible for optimizing asset, resource and product utilization within established policies and...


  • St. John's, Newfoundland and Labrador, Canada Strescon Limited Full time

    About the RoleAt Strescon Limited, we are seeking a highly skilled and experienced Concrete Production Specialist to join our team.The successful candidate will be responsible for ensuring the efficient production of high-quality concrete products while maintaining a safe and healthy work environment.ResponsibilitiesBatches concrete using computerized...


  • St. John's, Newfoundland and Labrador, Canada Reflective Marketing Full time

    Job Summary: We are seeking a highly skilled and experienced Digital Advertising Specialist to join our team at Reflective Marketing. As a key member of our team, you will be responsible for driving successful outcomes for our clients' Facebook and Instagram advertising campaigns.Key Responsibilities:Strategize, execute, and manage client Facebook ad...

  • Sushi Chef

    4 weeks ago


    St. John's, Newfoundland and Labrador, Canada Sun Sushi Full time

    Sun Sushi is currently seeking a highly skilled and organized Sushi Chef to join our team. In this role, you will be responsible for planning and executing menus, coordinating special events, and ensuring the highest quality of food is served to our customers.Job DescriptionThe successful candidate will have a minimum of 1 year of experience in a similar...


  • St. John's, Newfoundland and Labrador, Canada Rising Edge Group Full time

    Rising Edge Group Job OpportunityEstimated Salary: $80,000 - $120,000 per yearAbout the RoleWe are seeking a highly skilled High Voltage Commissioning Specialist to join our team at Rising Edge Group. As a key member of our commissioning team, you will be responsible for ensuring the safe and efficient commissioning of medium to high-voltage substation power...


  • St. John's, Newfoundland and Labrador, Canada Collision Clinic Limited Full time

    We are currently seeking a skilled Body Technician - Frame Repair Specialist to join our team at Collision Clinic Limited. This is a full-time opportunity that requires a high level of expertise in repairing and restoring vehicle bodies, particularly in frame repair.About the JobThe successful candidate will have extensive experience in working with various...