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Pension Team Lead
1 month ago
Company Overview
BPA, a division of People Corporation, has served members and beneficiaries in their local communities since 1958. We are dedicated to providing a superior benefits experience to our members, businesses, and trusts.
About BPA
We strive to create an inclusive, accessible environment where all employees and clients feel valued, respected, and supported. Our goal is to build a workforce that reflects the diversity of the communities we serve.
Salary Range
The estimated annual salary for this position is between $80,000 and $110,000, depending on qualifications and experience.
Job Description
The Pension Team Lead will provide leadership and motivation to a team responsible for maintaining accurate defined benefit and/or defined contribution pension plan records, calculations, and communication based on plan provisions, actuarial assumptions, and legislative rules.
This individual will perform peer reviews, participate in daily work, year-end validations, annual statements, and regulatory filings. They will also run reports and provide analysis of team and client metrics to managers.
The successful candidate will manage requests, deadlines, workloads, and staff assignments to meet client deliverables. They will ensure the team meets company and client service standards.
The Pension Team Lead will develop, coordinate, and facilitate training for staff on systems, administrative processes, plan interpretations, and current legislative requirements.
They will resolve and troubleshoot issues that arise, handle escalations from members and clients, and participate in projects and company initiatives to find and implement new processes, compliance, and solutions.
This role requires internal controls and accuracy, as well as participation in recruitment, performance reviews, and personnel and HR policies.
Required Skills and Qualifications
To be successful as a Pension Team Lead with BPA, you will need:
- A minimum of 3 years of work experience in a customer service environment, preferably related to defined benefit pension administration.
- Detailed knowledge of defined benefit pension plan administration, actuarial assumptions, CIA recommendations, and legislative regulations for Ontario and other jurisdictions.
- The ability to interpret, apply, and communicate changes to pension provisions and regulations.
- Strong people, leadership, and coaching skills.
Benefits
All-star candidates will have excellent prioritization, time management, and organizational skills. They will also have excellent written and verbal communication skills, strong problem-solving skills, and a good understanding of Microsoft Word and Excel.
As a member of the People Corporation team, you can expect:
- Lear by working alongside our experts.
- Extended health care and dental benefits.
- A retirement savings plan with company contributions.
- A suite of Health & Wellness offerings.
- Mental Health programs and support for you and your family.
- Assistance for the completion of industry designations.
- Competitive compensation.
