Night Operations Manager

7 days ago


Vancouver, British Columbia, Canada Marriott International Full time
Job Overview

The Night Operations Manager plays a crucial role in ensuring the smooth operation of our hotel's night shift. This position requires strong leadership skills, attention to detail, and excellent communication abilities.

Responsibilities
  • Guest Service: Provide exceptional guest service, addressing any issues or concerns promptly and professionally.
  • Team Management: Supervise and train staff members, ensuring they have the necessary tools and support to excel in their roles.
  • Problem-Solving: Resolve complex issues, such as expediting problem payments and resolving guest complaints.
  • Safety and Security: Maintain a safe and secure environment for guests and staff, reporting any incidents or safety concerns to management.
Requirements
  • Education: High school diploma or equivalent.
  • Work Experience: At least 1 year of related work experience, preferably in a supervisory role.
  • Licenses/Certifications: None required.
Compensation

The estimated salary for this position is $28.41 to $31.56 per hour, depending on location and experience.



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