Employment Support Specialist
5 days ago
We are seeking a highly motivated and organized Employment Support Specialist to join our team at the Georgetown branch. This is a contract full-time position.
About UsVPI Employment Services is a Service Provider for Employment Ontario, funded by the Ontario Government to support jobseekers and employers. We have been delivering employment programs for over 30 years and have 17 branches across Southern Ontario.
Our organizational values are based on four pillars: Ethics, Passion, Innovation, and Courage. These values drive our commitment to making a positive and sustainable impact on the individuals we serve.
Job SummaryThe successful candidate will be responsible for greeting and welcoming clients to the branch, responding to inbound inquiries, and providing clear explanations of our free individual support services through Employment Ontario.
Key Responsibilities- Demonstrate comprehensive knowledge of our services and eligibility requirements for Employment Ontario programs.
- Respond to client inquiries through various channels, including phone calls and email.
- Create client records, schedule appointments with Employment Counsellors, and track client progress.
- Carry out other business initiatives and administrative tasks as required.
To be successful in this role, you will need:
- Building rapport and active listening skills.
- Critical thinking and problem-solving abilities.
- Effective time management and multitasking skills.
- Organizational skills and attention to detail.
- Comfort with technology and efficiency tools.
- A strong work ethic and ability to work in a fast-paced environment.
The estimated salary for this position is $55,000-$65,000 per year, depending on experience and qualifications.
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