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Jewelry Department Manager

2 months ago


Victoria, British Columbia, Canada Westshore Jewelry Full time
Jewelry Department Supervisor Job Description

Westshore Jewelry is seeking a skilled and experienced Jewelry Department Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our jewelry department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and manage a team of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Assign sales workers to duties, ensuring optimal coverage and productivity.
  • Hire, train, and develop staff to meet business needs and objectives.
  • Authorize payments, manage cash, and maintain accurate financial records.
  • Order merchandise, manage inventory, and maintain a visually appealing store display.
  • Establish work schedules, manage staff attendance, and ensure compliance with company policies.
  • Prepare sales reports, analyze sales data, and provide insights to inform business decisions.
  • Resolve customer complaints, supply shortages, and other issues that may arise.
Requirements:
  • 1-2 years of experience in a retail or sales management role.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
  • Strong analytical and problem-solving skills, with a focus on driving sales growth and improving customer satisfaction.
  • Proficiency in MS Outlook, iOS, and other relevant software applications.
What We Offer:
  • Competitive salary and commission structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Free parking and on-site amenities.