Senior Community Leader

3 weeks ago

Terrebonne, Quebec, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

As a senior community leader, you will be responsible for driving the overall performance of 4 to 6 RBC branches within a community. Your primary focus will be on leading your branches and collaborating closely with RBC partners to acquire clients, grow market share, and deliver exceptional client experiences. You will accomplish this through the execution of an integrated community plan involving all branches and RBC partners. Your passion for creating success for our clients, employees, and communities will be the cornerstone of your success in this opportunity.

What will you do?

  • Lead direct reports and collaborate with dedicated RBC partners to capture market opportunities and deliver strong business performance.
  • Manage one branch directly and other branches in the community indirectly, and build leadership capabilities of direct reports.
  • Strategize and execute a community plan leveraging all roles and channels in the community.
  • Drive growth and retention activities within the community, inside and outside the branch, to acquire clients and increase market share.
  • Deliver an exceptional client experience where advice and digital capability is the compelling value proposition.
  • Be a connector and leader within RBC and the community.
  • Attract and accelerate development of talent in collaboration with RBC partners.
  • Understand and manage strategic, reputational, operational, credit, and regulatory compliance risk.

What do you need to succeed?

Must-have

  • Minimum 3 years Sales Leadership experience and minimum 5 years Financial Services experience.
  • Demonstrated ability to prioritize for impact, deliver outstanding results through collaboration and strong partnerships.
  • Experience in capitalizing on emerging trends and proactively defending against competition.
  • Ability to lead a diverse workforce, including sourcing, developing, and promoting talent, as well as managing remotely.
  • Completion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date.
  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice to have

  • Experience in two or more lines of business (i.e., Branch, Financial Planning, Small Business, etc.).
  • Leadership experience in community involvement (i.e., directorship, committees).

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • This role offers the unique opportunity to continue to build your leadership capability and lead a dynamic, collaborative, progressive, high-performing, and diverse team to make a difference in a community and be a leader in the local financial services sector.
  • Full-time RBC employee status with unlimited earning potential and full benefits.
  • A world-class training program in financial services.
  • Flexible work/life balance options.

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Job Type:

Regular

Pay Type:

Salaried

Platform:

PERSONAL & COMMERCIAL BANKING

Employment Type:

Full time

Work hours/week:

37.5

Country:

Canada

Job Description Format:

Business Development, Leadership, Community Management

Job Description Keywords:

Senior Community Leader, Branch Performance Manager, Community Growth Specialist, RBC Branch Director, Regional Business Development Manager, Community Banking Specialist

Job Description Tags:

Leadership, Community Management, Business Development, Financial Services, RBC, Canada

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