Senior Client Solutions Consultant
3 weeks ago
We are seeking a seasoned professional to join our After-sales Service team as a Senior Client Solutions Consultant. In this key role, you will be responsible for providing expert guidance and building strong relationships with our clients.
Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for assigned client accounts, fostering long-lasting relationships and identifying opportunities for growth.
- Collaborate with clients to understand their technical requirements and develop customized solutions that meet their needs.
- Conduct regular client meetings to review performance, discuss challenges, and explore opportunities for upselling and cross-selling additional services.
- Prepare proposals for automation solutions and service packages that align with client objectives.
Technical Advisory Aspect:
- Provide technical expertise and support to clients, ensuring they understand and utilize our products and services to their full potential.
- Offer insights and recommendations on technical solutions that meet client needs and align with business objectives.
Qualifications:
- Experience: Minimum of 7 years of experience in technical advisory roles and account management.
- Language Proficiency: Excellent French and English writing and speaking skills.
Skills:
- Customer Focus: Commitment to delivering exceptional service and solutions.
- Excellent communication and interpersonal skills.
- Proficiency in management software.
- Organizational Skills: Ability to handle multiple accounts and projects simultaneously.
Salary: $80,000 - $110,000 per year, depending on experience and qualifications.
Location: Montreal, Canada.
About Les Équipements Procepack inc.
We are a leading provider of automation solutions, dedicated to delivering exceptional service and support to our clients.
Why Join Us
As a Senior Client Solutions Consultant, you will have the opportunity to work with a dynamic team, develop your skills, and make a real impact on our clients' success.
Apply Now
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