Senior Client Solutions Consultant

3 weeks ago


Terrebonne, Quebec, Canada Les Équipements Procepack inc. Full time

We are seeking a seasoned professional to join our After-sales Service team as a Senior Client Solutions Consultant. In this key role, you will be responsible for providing expert guidance and building strong relationships with our clients.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary point of contact for assigned client accounts, fostering long-lasting relationships and identifying opportunities for growth.
  • Collaborate with clients to understand their technical requirements and develop customized solutions that meet their needs.
  • Conduct regular client meetings to review performance, discuss challenges, and explore opportunities for upselling and cross-selling additional services.
  • Prepare proposals for automation solutions and service packages that align with client objectives.

Technical Advisory Aspect:

  • Provide technical expertise and support to clients, ensuring they understand and utilize our products and services to their full potential.
  • Offer insights and recommendations on technical solutions that meet client needs and align with business objectives.

Qualifications:

  • Experience: Minimum of 7 years of experience in technical advisory roles and account management.
  • Language Proficiency: Excellent French and English writing and speaking skills.

Skills:

  • Customer Focus: Commitment to delivering exceptional service and solutions.
  • Excellent communication and interpersonal skills.
  • Proficiency in management software.
  • Organizational Skills: Ability to handle multiple accounts and projects simultaneously.

Salary: $80,000 - $110,000 per year, depending on experience and qualifications.

Location: Montreal, Canada.

About Les Équipements Procepack inc.

We are a leading provider of automation solutions, dedicated to delivering exceptional service and support to our clients.

Why Join Us

As a Senior Client Solutions Consultant, you will have the opportunity to work with a dynamic team, develop your skills, and make a real impact on our clients' success.

Apply Now



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