Food Service Manager
5 days ago
Are you a seasoned professional looking for a challenging role as a Food Service Manager? If yes, then we have the perfect opportunity for you
About UsWe are Tim Hortons, a world-renowned quick-service restaurant chain with a rich history and commitment to quality. Our restaurants serve up delicious food and beverages to customers across Canada and globally.
Job SummaryAs a Food Service Manager at Tim Hortons, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain high standards of quality, service, and cleanliness. Your primary goal will be to drive sales growth, improve customer satisfaction, and foster a positive work environment among your team members.
Responsibilities- Supervise and coordinate activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively;
- Train staff in job duties, sanitation procedures, and safety protocols to ensure they are well-equipped to handle any situation;
- Maintain accurate records of stock levels, repairs, sales, and wastage to inform business decisions;
- Establish methods to meet work schedules, balancing staffing levels with customer demand to maximize productivity;
- Evaluate and address customer complaints or concerns in a timely and professional manner;
- Maintain a clean and organized workspace, adhering to health and safety regulations and company policies;
- Collaborate with colleagues to achieve sales targets, manage inventory, and optimize menu offerings;
- Perform other duties as assigned by management to support the success of our restaurant.
- 1-2 years of experience in a supervisory role within the food service industry;
- Secondary (high) school graduation certificate;
- Strong leadership skills, with the ability to motivate and develop team members;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;
- Able to work independently and as part of a team, with a flexible attitude and adaptability;
- Ability to maintain confidentiality and handle sensitive information with discretion;
- Familiarity with POS systems, inventory management software, and other technical tools used in the industry;
- Basic math skills, with the ability to accurately handle cash and process transactions;
- Able to lift up to 50 pounds, with regular standing, walking, and bending required during shifts.
- Dental plan;
- Health care plan;
- Vision care benefits;
- Life insurance;
- Permanent full-time position, working 40 hours per week;
- Competitive salary range: $60,000 - $80,000 per year, based on location and experience.
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