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Collection Specialist

2 months ago

Edmonton, Alberta, Canada MetCrédit Full time
Collection Specialist Job Opportunity

MetCredit is seeking highly motivated and results-driven individuals to join our team as Collection Specialists in our downtown Edmonton office.


About the Role
  • As a Collection Specialist, you will be responsible for calling account holders to discuss delinquency and negotiate repayment.
  • You will gather relevant financial information to find appropriate solutions and utilize scripting to keep calls short and solution-focused.
  • Detailed documentation of calls and timely follow-ups are also essential aspects of this role.

What We Offer
  • A dynamic and fast-paced office environment with opportunities for advancement and career growth.
  • Paid hands-on training with our experienced management team to help you develop the skills you need to succeed.
  • A convenient downtown location with reduced rates on the monthly ETS pass and GoodLife Fitness membership.
  • Comprehensive medical, dental, and vision coverage to ensure your well-being.
  • A supportive learning environment that encourages growth and development.

Requirements
  • A strong work ethic, results-driven attitude, and motivation to succeed.
  • Excellent communication and negotiation skills.
  • The ability to work in a fast-paced environment and meet deadlines.
  • Strong organizational and time management skills.
  • The ability to learn new things quickly and efficiently.

About MetCredit

MetCredit is a rapidly growing, Canada-wide organization that values courtesy and respect in all interactions. We are committed to supporting community initiatives and are a recognized employer that values diversity and inclusion.


Job Details
  • Job Type: Permanent, Full-time
  • Salary: $2,750.00-$3,000.00 per month
  • Benefits: Dental care, extended health care, paid time off, vision care
  • Schedule: 8 hour shift, day shift, Monday to Friday, weekend availability
  • Supplemental pay types: Commission pay