Retail Store Operations Manager

6 days ago


Fort St John, Canada The Brick Warehouse Full time

About The Role



We are seeking a skilled and experienced Retail Store Operations Manager to join our team at The Brick Warehouse. As a key member of our operations team, you will be responsible for directing and controlling daily store operations to ensure exceptional customer service and sales results.



Key Responsibilities



  • Direct and control daily store operations, including managing staff and assigning duties.
  • Evaluate daily store performance and identify areas for improvement.
  • Plan and organize daily store operations to meet business objectives.
  • Manage staff recruitment, hiring, and supervision to ensure effective team management.
  • Analyze market trends and consumer demand to inform product assortment and pricing strategies.
  • Determine merchandise and services to be sold based on market research and customer preferences.
  • Implement effective inventory management practices to minimize stockouts and overstocking.
  • Develop and implement marketing strategies to drive sales growth and customer engagement.
  • Plan and manage budgets to ensure fiscal responsibility and profitability.
  • Determine staffing requirements to meet business needs and ensure adequate coverage.
  • Resolve issues promptly, including customer complaints and supply chain disruptions.


Requirements



  • A minimum of 2 years of experience in retail store operations or a related field.
  • Secondary (high) school graduation certificate required; degree preferred.
  • Excellent leadership and communication skills, with the ability to motivate and direct staff.
  • Strong analytical and problem-solving skills, with the ability to evaluate data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Availability to work flexible hours, including evenings and weekends.


What We Offer



As a Retail Store Operations Manager with The Brick Warehouse, you can expect:



  • A competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation days and holidays.
  • Ongoing training and development opportunities to enhance your skills and career advancement.
  • A dynamic and supportive work environment that values employee growth and well-being.


Location



This role is located in [Store Location] and requires flexibility to work in a retail store environment.



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