Hotel Guest Services Representative

1 month ago


Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Guest Services Attendant to join our team at Slave Lake Accommodations LTD. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities
  • Assist guests with their needs, including luggage handling and room assignments.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide information about hotel amenities, services, and local attractions.
  • Receive and deliver items and messages for guests.
  • Maintain the cleanliness and organization of the front desk area and luggage storage.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a customer-facing role.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Strong communication and problem-solving skills.
Work Environment

This is a permanent, part-time position working 30 hours per week. The work language is English.



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