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Mining Process Equipment Supervisor

2 weeks ago

Sudbury, Ontario, Canada Metso Corporation Full time

About the Role

We are seeking a highly skilled Field Service Supervisor to join our team. The successful candidate will have a strong background in field service, excellent leadership skills, and the ability to communicate effectively with customers and colleagues.

The role requires the candidate to be globally ready, with a valid Canadian passport and driver's license. The ability to work in a fast-paced environment, handle multiple tasks, and prioritize responsibilities is essential.


Key Responsibilities

  1. Prepare for Growth: Before heading to a field assignment, you'll dive deep into the detailed scope of work, drawings, company procedures, and specific instructions to ensure you're fully prepared.
  2. Collaborate with Experts: Work closely with Metso's technical support staff to leverage their expertise.
  3. Provide Expert Guidance: Offer advisory services during installation, checkout, start-up, and commissioning phases.
  4. Coordinate Activities: Liaise with customers and their contractors to ensure smooth field operations.
  5. Support Execution: Assist customers in maintaining the field schedule and ensure timely completion of tasks.
  6. Safety First: Guide mill or contractor crews in safely performing maintenance, repairs, and upgrades.
  7. Troubleshoot & Repair: Address mechanical issues and assist with corrective actions and repairs.
  8. Optimize Operations: Recommend operating and maintenance procedures to ensure equipment functions properly.
  9. Train & Educate: Train customer staff on proper maintenance and repair methods.
  10. Document & Report: Write detailed field reports outlining problems encountered, actions taken, and future recommendations.
  11. Innovate & Improve: Suggest improvements to field methods and efficiency when appropriate.
  12. Track Expenses: Submit expense statements in line with Metso's travel policies and procedures.
  13. Versatile Service: Take on other service-related tasks as requested by the Field Service Manager.

About You

  • Certified Millwright or equivalent experience with a minimum of 5 years in field service
  • Globally Ready: Valid Canadian passport and driver's license
  • Leadership Skills: Ability to coordinate, plan, and organize field service assignments
  • Customer-Focused: Motivated and oriented towards customer satisfaction
  • Expert Communicator: High communication skills with mandatory fluency in English (oral and written) and preferred fluency in French (oral and written)
  • Technical Proficiency: Ability to read and understand mechanical drawings in both the English and Metric systems
  • Product Knowledge: Familiarity with Metso's equipment
  • Tech-Savvy: Adequate computer skills, capable of working with Microsoft Windows, Word, Excel, and Lotus Notes email
  • Travel Enthusiast: Willingness to travel to job sites, including extended periods, up to 70% of the time