Pharmacy Supervisor Role in Retail Pharmacy

1 week ago


St John's, Newfoundland and Labrador, Canada Lawtons Full time

Job Overview

We are seeking a skilled and experienced Pharmacy Assistant Supervisor to join our retail pharmacy team at Lawtons.

About the Job

The successful candidate will be responsible for providing superior customer service in a friendly, knowledgeable and professional manner. They will identify and schedule professional clinical services and play a key role in achieving pharmacy excellence in areas such as customer service, workflow efficiencies, PROfile programs and inventory management.

Key Responsibilities

  • Schedule pharmacy assistant(s)
  • Coordinate the pharmacy work flow
  • Manage department personnel which includes scheduling, recruitment, performance management and training
  • Coach pharmacy assistant team to deliver superior customer experience by actively contributing to a health & wellness environment
  • Promote PROfile Programs and educate PA's
  • Communicate operational requirements/changes to the pharmacy support staff
  • Complete monthly reporting
  • Supervise inventory management
  • Process customer transactions
  • Prescription assembly, refills, compounding
  • Administrative duties, filing, supplies, cleaning
  • Receive in-person and telephone refill requests and record deliveries
  • Data entry, Manual Third Parties, cycle counts, narcotic counts, TML's
  • Product Order receiving, deliveries, drug order creation
  • Pill pack assembly
  • BTC Management and Return to Stock
  • Rx Will Call/Release (guidelines)
  • Responsible for ensuring that OH&S, and other regulatory requirements and procedures, are implemented and maintained
  • Assist with other pharmacy operations as required

Requirements

  • Above average communication skills (both oral and written)
  • Strong organizational skills with attention to detail
  • Ability to work independently in a fast-paced environment
  • Ability to multi-task

Education and Experience

  • High School Diploma
  • Minimum 2 years' experience as a PA or equivalent experience
  • Knowledge of MS Suite

Estimated Salary: $45,000 - $60,000 per year

Total Rewards Package

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*
  • Access to Virtual Health Care Platform* and Employee and Family Assistance Program
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*
  • A 10% in-store discount at participating banners and access to a wide range of other discount programs, making your purchases more affordable*
  • Learning and Development Resources to fuel your professional growth
  • Paid Vacation


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