Retail Store Manager
2 weeks ago
Company Overview:
PETRO-CANADA / A&W is a leading retailer in the Canadian market, committed to delivering exceptional customer experiences and driving sales growth. As a Retail Store Manager, you will play a crucial role in overseeing store operations, managing staff, and implementing strategies to achieve business objectives.
Estimated Salary: $65,000 - $85,000 per annum, depending on experience
Job Description:
We are seeking an experienced Retail Store Manager to join our team. In this role, you will be responsible for supervising a team of 16-20 people, including cashiers and office staff. Your key responsibilities will include:
- Supervise and motivate staff: Foster a positive work environment, provide training and development opportunities, and ensure excellent customer service standards are maintained.
- Plan and develop exhibits and displays: Collaborate with colleagues to create visually appealing and engaging retail spaces that drive sales and customer engagement.
- Merchandise and window display management: Ensure that merchandise is effectively displayed and priced to maximize sales and meet business objectives.
- Cash handling and payroll administration: Manage cash handling procedures, oversee payroll administration, and conduct performance reviews.
- Customer complaints resolution: Resolve customer complaints, supply shortages, and other issues that may arise in a timely and professional manner.
- Inventory management: Organize and maintain inventory levels, ensuring accurate and efficient operations.
- Multitasking and time management: Demonstrate excellent multitasking skills, work under pressure, and meet deadlines while maintaining a fast-paced work environment.
- Excellent communication and teamwork skills: Possess excellent communication, interpersonal, and team player skills, with the ability to build strong relationships with colleagues and customers.
Required Skills and Qualifications:
- Leadership and management: Proven track record of leadership and management experience, with a focus on staff supervision and development.
- Retail sales and customer service: Excellent understanding of retail sales principles and customer service standards, with the ability to implement effective strategies to drive sales growth.
- Communication and interpersonal skills: Possess excellent written and oral communication skills, with the ability to build strong relationships with colleagues and customers.
- Time management and multitasking: Demonstrate excellent multitasking skills, with the ability to work under pressure and meet deadlines.
- Problem-solving and initiative: Possess excellent problem-solving skills, with the ability to think critically and take initiative in resolving complex issues.
Benefits:
- Health benefits: Enjoy comprehensive health benefits, including dental plan, health care plan, paramedical services coverage, and vision care benefits.
- Relocation assistance: Receive relocation assistance to support your move to the new location.
- Professional development opportunities: Participate in regular training and development programs to enhance your skills and knowledge.
Additional Requirements:
- Valid driver's license: Must possess a valid driver's license and have access to reliable transportation.
- Must be legally able to work in Canada: Candidate must be legally able to work in Canada.
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