Sales Team Lead

7 days ago


Surrey, British Columbia, Canada Oberoi's Exclusive Sales Ltd. Full time
Job Title: Telemarketing Supervisor

Oberoi's Exclusive Sales Ltd. is seeking a highly skilled Telemarketing Supervisor to join our team.

Job Summary:

The Telemarketing Supervisor will be responsible for supervising a team of sales staff, assigning duties, and training or arranging for training of staff. The successful candidate will also be responsible for resolving customer requests, complaints, and supply shortages, as well as organizing and maintaining inventory.

Key Responsibilities:
  • Supervise and co-ordinate activities of sales staff
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize return of merchandise
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
Requirements:
  • 1 year to less than 2 years of experience
  • 5-10 people supervised
  • Public transportation available
  • Tight deadlines and attention to detail
  • Client focus, efficient interpersonal skills, flexibility, and reliability
Work Environment:

The Telemarketing Supervisor will work in a hybrid environment with a 40-hour workweek.

Language:

The primary language of work is English.


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