Retail Operations Manager

1 week ago


Chambly, Quebec, Canada IGA Full time
About IGA

IGA is a leading retailer in the grocery market, committed to providing excellent customer service and quality products. As a Retail Operations Manager, you will play a key role in ensuring the smooth day-to-day operations of our supermarket.

Job Summary

We are seeking an experienced Retail Operations Manager to oversee the daily activities of our supermarket, including staff management, inventory control, and customer satisfaction. If you have a proven track record in retail management and are passionate about delivering exceptional results, we encourage you to apply.

Salary and Benefits

The salary for this position is approximately $62,000 per year, based on industry standards and location. In addition to your base salary, you will also be eligible for a comprehensive benefits package, including dental plan, disability benefits, health care plan, paramedical services coverage, vision care benefits, life insurance, Registered Retirement Savings Plan (RRSP), long-term care insurance, maternity and parental benefits, tax-free savings account (TFSA), free parking, learning/training paid by employer, travel insurance, and wellness program.

Responsibilities

The successful candidate will be responsible for:

  • Directing and controlling daily store operations, including staff supervision and inventory management;
  • Evaluating daily operations to identify areas for improvement;
  • Planning and organizing daily tasks to meet business objectives;
  • Managing staff and assigning duties to ensure efficient store operations;
  • Determining merchandise and services to be sold, as well as staffing requirements;
  • Resolving issues that may arise, including customer requests, complaints, and supply shortages;
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate;
  • At least 2 years of experience in retail management, preferably in a similar environment;
  • Excellent communication and leadership skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Strong analytical and problem-solving skills;
  • Proficiency in English (written and verbal).
Work Environment

This is a permanent full-time position with a regular working schedule of 40 hours per week. The work language is primarily French, but proficiency in English is required. Work term: Permanent.



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