Auto Parts Store Leadership Opportunity

3 days ago


Smithers BC, Canada Lordco Auto Parts Full time
Company Overview

Lordco Auto Parts is a leading distributor and retailer of aftermarket parts and accessories in Western Canada, with over 85 store locations across the region. Founded in 1974 as a family-owned business, we pride ourselves on providing top-notch service and support to our customers.

Job Summary

We are seeking an experienced leader to join our team as a Store Manager in Smithers, BC. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Salary

The estimated annual salary range for this position is $65,000 to $85,000, based on store performance and experience, including base salary and commissions.

Key Responsibilities
  • Build, guide, and develop an engaged team to deliver high levels of customer service and business results
  • Ensure customer needs are met and the service provided by the store team is friendly, efficient, and accurate
  • Respond to customer complaints in a timely, appropriate and professional manner
  • Drive continuous improvement in processes and procedures
  • Identify new customers and revenue opportunities for the store
  • Maintain a positive and productive work environment
Requirements
  • 3-5 years of experience in the auto parts retail business
  • Strong leadership and people management abilities
  • Ability to produce results while maintaining a positive team environment
  • Excellent verbal and written communications skills
  • Excellent organizational skills and the ability to meet deadlines
  • Detail-oriented and able to manage multiple priorities at once
Benefits

We offer a comprehensive benefits package, including:

  • Extended health, dental, and vision care insurance
  • Life insurance and short-term and long-term disability insurance
  • Accidental death and dismemberment disability insurance
  • Education and savings plans, including RRSP matching
  • Health and wellness program
  • Employee and family assistance program
  • Generous employee perks and discounts
Why Choose Lordco?

We believe in fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.



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