Shift Supervisor
1 week ago
Job Summary
We are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts. You will be responsible for leading a team of partners, delegating tasks, and creating an exceptional customer experience.
Key Responsibilities
- Lead a team of partners to deliver exceptional customer service and maintain a clean and comfortable store environment.
- Assist the store manager in executing store operations, including opening and closing duties.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Provide coaching and feedback to partners to ensure operational excellence and improve performance.
- Contribute to a positive team environment by recognizing and addressing individual motivation, needs, and concerns.
- Follow all cash management and cash register policies to ensure the safety of all partners.
- Maintain regular and consistent attendance and punctuality.
- Provide quality beverages, whole bean, and food products consistently for all customers.
- Follow health, safety, and sanitation guidelines for all products.
Requirements
- Customer service experience in a retail or restaurant environment.
- Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work as part of a team.
- French language fluency in reading, writing, and verbal is required.
What We Offer
Starbucks is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
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