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Network Support Specialist
2 months ago
The Web Titans Corporation is seeking a highly skilled Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for maintaining, troubleshooting, and administering our local area networks (LANs), wide area networks (WANs), mainframe networks, and computer workstations and peripheral equipment.
Key Responsibilities- Network Maintenance and Administration: Ensure the smooth operation of our network infrastructure, including LANs, WANs, and mainframe networks.
- Hardware and Software Evaluation and Installation: Evaluate and install computer hardware, networking software, and operating system software to ensure optimal performance.
- Problem-Solving and Support: Provide timely and effective problem-solving services to network users, ensuring minimal downtime and maximum productivity.
- Security and Compliance: Implement data, software, and hardware security procedures to protect our network and sensitive information.
- Backup and Recovery: Perform routine network backups and disaster recovery operations to ensure business continuity.
- Network Optimization: Implement network traffic and security monitoring software, and optimize server performance to ensure maximum efficiency.
- Web Development and Maintenance: Modify Web pages, applets, and scripts to ensure a seamless user experience.
- Search Engine Optimization: Research and apply meta-data to Websites and register Websites with search engines to improve online visibility.
- Customer Support: Respond to requests for help and information from Website visitors and Website designers, providing timely and effective support.
- Technical Leadership: Supervise technical staff and provide guidance and support to ensure the success of our IT initiatives.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years of experience in a related field.
- Language: English.
- Work Hours: 32 to 40 hours per week.