Support & Education Coordinator, First Link, Minds in Motion - Chinese Community - Fraser Region

3 days ago


Abbotsford, British Columbia, Canada Alzheimer Society of B.C. Full time $50,400 - $63,000
About the Position

The Alzheimer Society of B.C. is seeking a highly skilled and compassionate Support & Education Coordinator, First Link, Minds in Motion to join our team in the Fraser Region. As a key member of our team, you will play a vital role in supporting individuals living with dementia, their caregivers, and the broader community.

Key Responsibilities
  • Coordinate the delivery of standardized workshops for caregivers, people living with dementia, and the public in Cantonese.
  • Coordinate the delivery of support groups for caregivers and people living with dementia within the Chinese community.
  • Work with the team to recruit and supervise volunteers for a variety of roles within the Chinese service focus.
  • Develop and maintain relationships with healthcare professionals, allied health professionals, and other stakeholders through presentations, informal and formal contacts, and information exchanges.
  • Manage the First Link referral process to connect people with support services early in the disease and throughout the journey.
  • Provide one-to-one telephone support to people with dementia and caregivers, ensuring they are offered the Society's information, education, and support services.
  • Represent the Society at the community level, building relationships with other service organizations, local businesses, politicians, and municipalities in alignment with department goals and the Strategic Plan.
  • Maintain client records and statistical reports according to Society and legislative policies, procedures, and guidelines.
  • Develops and manages partnerships with community or seniors' centres in accordance with the Minds in Motion Partnership Guidelines.
  • Facilitates social interaction and encourages involvement in activities that engage people with dementia and their care partners, guided by their needs, abilities, and interests.
  • Evaluates the ongoing appropriateness of participants in the program and manages the process of transitions from the program with awareness and sensitivity.
  • Connects participants in the Chinese community to Alzheimer Society of B.C. services and other community resources for people with dementia and their families, as needed.
  • Recruits, screens, trains, and supervises volunteers to assist in the Chinese-language programs.
About You

We are looking for a highly skilled and compassionate individual with a post-secondary education or relevant degree in health or social agency. You will bring a person-centered and collaborative approach to supporting individuals living with dementia, their caregivers, and the broader community. You will be skilled at fostering relationships, managing volunteers, and facilitating programs, always with a focus on inclusivity and respect for diverse backgrounds.

Key Qualifications
  • 3 to 5 years of experience in a health or social agency related function or an equivalent combination of education and experience.
  • Knowledge and lived experience in the Chinese communities and with persons living with dementia.
  • Experience providing support and information in a human services environment.
  • Experience developing and building community connections.
  • Knowledge and experience with group facilitation and peer support interventions.
  • Knowledge and experience with dementia, understanding of related issues.
  • Experience in presenting structured education is an asset.
  • Volunteer management training/experience.
  • Diploma in Recreational Therapy is an asset.
  • Proven leadership abilities and ability to work independently.
  • Excellent interpersonal and customer service skills.
  • Strong organizational and time management skills.
  • Must be fluent in English and Cantonese; Mandarin fluency an asset.
  • Must have access to reliable transportation.


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