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Client Care Specialist

2 months ago

Penticton, British Columbia, Canada Royal Bank of Canada Full time
{"Job Title": "Client Care Specialist", "Job Summary": "We are seeking a highly motivated and client-focused individual to join our team as a Client Care Specialist. In this role, you will be responsible for providing exceptional client service and support to our clients, helping them to achieve their financial goals and objectives.

Key Responsibilities:

* Provide proactive and personalized service to clients, responding to their needs and concerns in a timely and professional manner
* Build and maintain strong relationships with clients, understanding their financial needs and preferences
* Collaborate with internal stakeholders to resolve client issues and concerns
* Stay up-to-date on product and service offerings, providing clients with informed advice and guidance
* Meet or exceed client satisfaction targets, ensuring a high level of client loyalty and retention

Requirements:

* 2+ years of experience in a client-facing role, preferably in the financial services industry
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
* Strong problem-solving and analytical skills, with the ability to resolve complex client issues
* Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
* Strong product knowledge and understanding of financial services

What We Offer:

* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and client-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity

At Royal Bank of Canada, we are committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of our clients and communities.

Please note that only qualified candidates will be contacted for an interview.

Thank you for your interest in this opportunity"}