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Director of Digital Experience
2 months ago
The Director of Digital Experience is a key position within Medisca Pharmaceuticals Inc., responsible for leading the company's digital transformation efforts. This role will oversee the development and implementation of a comprehensive digital strategy, aligning with the company's business objectives.
Key Responsibilities:
- Develop and lead a team of digital specialists focused on building and operating a complex public digital experience.
- Develop, own, and promote Medisca Pharmaceuticals Inc.'s public digital strategy, in consultation with key stakeholders across the company, and aligned with the company's strategic priorities.
- Own the company's public digital systems' design, implementation, and maintenance.
- Design a scalable content integration process to support the growing needs of the business and the growing digital team.
- Act as the primary point of contact, head administrator, and internal expert on our digital strategy and systems.
- Work with stakeholders from executive, sales, sales support, information technology, customer support, and marketing departments to align company goals with digital priorities.
- Build and manage the day-to-day operations of the digital team, including coaching, performance management, and mentorship.
- Provide leadership and oversight of cost and resource scoping for large digital projects and during normal business operations.
- Integrate and reinforce data-driven decision-making and increase tracking of digital analytics.
- Report to the Vice President of Customer Experience.
Requirements:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Experience with digital transformation and web development.