Administrative Support Specialist

7 days ago


Lethbridge, Alberta, Canada WS Audiology USA Full time

We are seeking a highly organized and detail-oriented Hearing Care Professional to join our team at HearCanada's Lethbridge clinic. As a key member of our administrative team, you will play a vital role in supporting the delivery of exceptional client experiences.

About the Clinic

HearCanada's Lethbridge clinic is part of WSAudiology group, a world-class team of hearing care professionals who share a passion for providing Wonderful Sound for All. Our team is passionate about delivering exceptional client experiences through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

Responsibilities
  • Act as a front-line point of contact for clients attending appointments or walk-in visits to our clinic.
  • Balancing schedules for clinicians and maintaining accurate patient information and appointment specifics.
  • Participating in community events to promote our services as Lethbridge's number one choice for hearing care.
  • Processing payments, including cash, card, and insurance transactions, as well as third-party billing.
  • Assisting clinicians with hearing product sales and helping with general hearing aid care/maintenance.
Requirements
  • High school diploma or equivalency; post-secondary education or courses in marketing, business, or healthcare would be an asset.
  • Prior experience in customer service, administration, and retail/B2C sales.
  • Excellent communication skills with the ability to establish and build relationships with colleagues, coworkers, and community partners.
  • Proficiency with scheduling software and MS Office.


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