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Senior Technical Analyst

2 months ago

Toronto, Ontario, Canada Delpath Full time
Job Title: Senior Technical Analyst

We are seeking a highly skilled Senior Technical Analyst to join our team at Delpath. As a key member of our Global Platform Engineering team, you will be responsible for providing expert-level technical support and guidance on Windows and Intune solutions.

Key Responsibilities:
  • Support systems infrastructure, hardware, and software, including analysis, planning, design, development, implementation, provisioning, upgrade, and day-to-day operations.
  • Extensive experience in supporting and managing Windows 10 and Windows 11 operating systems at a global enterprise level.
  • Expert knowledge in Operating system delivery technologies, including SCCM OSD, Microsoft Deployment Toolkit, and Microsoft Autopilot.
  • Expertise in image capture, OS deployment, advertisement, task sequences, queries, and device management using MDT, SCCM, and Intune.
  • Strong ability to lead and deliver business solutions, while managing stakeholder projects and support requests.
Requirements:
  • 10+ years of industry experience as a Technical Analyst.
  • Hands-on experience with supporting Windows 10 and MS Intune product line.
  • Advanced understanding of Windows 10 and 11 operating system architecture.
  • 3-5 years of experience in providing Level 3 support for imaging solutions.
  • 3-5 years in building, testing, and maintaining the Windows 10 global workstation image using standard SCCM OSD TS solutioning or Intune feature update.
Preferred Skills:
  • Understanding of scripting and application packaging.
  • Understanding of Active Directory environments with multi-forests.
  • Understanding of network topology, including LAN/WAN protocols and services.
What We Offer:

We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply.