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    Red Deer, Alberta, Canada IMPERIAL HOSPITALITY CONSULTING Full time

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    Red Deer, Alberta, Canada IMPERIAL HOSPITALITY CONSULTING Full time

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Travel Operations Supervisor

1 month ago

Red Deer, Alberta, Canada IMPERIAL HOSPITALITY CONSULTING Full time
Job Title: Travel Clerk Supervisor

At Imperial Hospitality Consulting, we are seeking a highly organized and detail-oriented Travel Clerk Supervisor to join our team. As a key member of our travel department, you will be responsible for overseeing the daily operations of our travel services.

Key Responsibilities:
  • Supervise and coordinate the work of travel clerks, ensuring that tasks are completed efficiently and effectively.
  • Assist clients and guests with special needs, providing exceptional customer service and ensuring their travel requirements are met.
  • Coordinate, assign, and review work to ensure that tasks are completed on time and to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring that the travel department has the necessary resources to operate effectively.
Requirements:
  • 1 year to less than 2 years of experience in a supervisory role, preferably in a travel or hospitality setting.
  • Permanent employment with a minimum of 30 hours per week.
  • Fluency in English, with excellent communication and interpersonal skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.