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Risk Management Director

1 month ago

Old Toronto, Ontario, Canada Manulife Full time
Job Title: Director, Finance and Risk Management

The Director, Operational Risk and Resilience Management (ORRM) will play a critical role in supporting various risk programs to enhance Manulife's operational risk and resilience capability. This position will work closely with segment risk teams to provide guidance on identifying and managing current and emerging risks, reporting relevant risk and resilience postures, and demonstrating appropriate risk behaviors and culture.

Key Responsibilities:
  • Develop and maintain operational resilience policies, standards, and guidelines.
  • Support the development of various Operational Resilience Program workstreams and ad hoc projects and risk programs.
  • Operate as a subject matter expert to provide oversight and challenge over critical operations maturity assessment activities and resilience posture reporting, working with Segment Risk Officers to ensure timely and accurate resilience assessment outcomes.
  • Provide education and training to business, operations, and technology resources to implement resilience management programs within their respective areas, with a focus on integrating with existing risk, resilience, and compliance processes.
  • Share key information, including risk exposures, resilience posture, and maturity, loss data, and risk management/control best practices with various business, operations, and technology contacts to facilitate sharing of learnings.
Requirements:
  • Operational risk and resilience experience within a large financial institution.
  • Minimum 8 years of experience in risk management, technology, operations, or compliance background.
  • University undergraduate degree with a relevant advanced professional designation preferred (e.g., MBA, Finance, Risk, Actuarial, Technology).
  • Solid experience in designing, implementing, and validating the effectiveness of operational controls.
  • Strong written and oral communication skills, including the ability to translate complex technical issues into fundamental concepts.
About Manulife:

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Manulife is an Equal Opportunity Employer.

We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary range is expected to be between $120,000.00 CAD - $185,490.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage, adoption/surrogacy, and wellness benefits, and employee/family assistance plans.