Senior Retail Store Manager

3 weeks ago


Calgary, Alberta, Canada AINM Inc Full time
About the Role

We are seeking a highly motivated and experienced Senior Retail Store Manager to join our team at AINM Inc.

Key Responsibilities
  • Direct and control daily store operations to achieve sales and customer service goals.
  • Plan and organize daily store operations, including staff management, inventory control, and customer service.
  • Manage staff and assign duties to ensure optimal performance and customer satisfaction.
  • Determine merchandise and services to be sold, and locate, select, and procure merchandise for resale.
  • Develop and implement marketing strategies to increase sales and customer engagement.
  • Plan budgets and monitor revenues and expenses to ensure optimal financial performance.
  • Determine staffing requirements based on sales and customer service needs.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Oversee payroll administration and conduct performance reviews to ensure staff development and motivation.
Work Environment

The ideal candidate will have experience working in a fast-paced retail environment, with a strong focus on customer service and sales.

Requirements
  • 3-4 years of experience in retail management, with a strong track record of sales and customer service performance.
  • Excellent communication and leadership skills, with the ability to motivate and develop staff.
  • Ability to work under pressure and meet deadlines, with a strong attention to detail and organizational skills.


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