Multilingual Front Desk Coordinator for Resort Services

4 days ago


Québec, Quebec, Canada Club Med Full time

Company Overview:

Club Med is a renowned hospitality company that provides exceptional experiences for its guests.

Job Description:

The Multilingual Front Desk Coordinator plays a vital role in ensuring the satisfaction of our clients upon arrival and during their stay. This involves guaranteeing the respect of marketing promises related to client loyalty status and nationality, as well as having technical knowledge to address any requests while working with other departments transversally within the framework of Club Med standards and procedures.

Key Responsibilities:

  • Manage arrivals and departures (check-in and check-out), telephone switchboard, and maintain information media available to customers
  • Collect invoices and control deferred operations
  • Develop internal sales and ensure invoicing for stays or local sales
  • Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of resort assets

Required Skills and Qualifications:

To succeed in this role, you must be multilingual, comfortable with international guests, and possess excellent communication skills. You will also benefit from the infrastructure and activities offered by Club Med, making it an ideal position for those who value personal growth and development.

Benefits:

All positions at Club Med are open to people with disabilities. If you're passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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