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Automotive Service Consultant

2 months ago

Halifax, Nova Scotia, Canada O'Regan's Automotive Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at O'Regan's Automotive Group.

About Us:

O'Regan's Automotive Group is one of Canada's 50 Best Managed Companies, committed to being Canada's premier automotive needs provider. Our top priority is the health and safety of our staff, clients, and community.

Key Qualifications:

  • Excellent customer service skills
  • Computer literacy and organizational skills
  • Strong rapport building and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive attitude and strong work ethic

Responsibilities:

  • Greet customers in a timely and friendly manner, obtaining vehicle information and documenting customer concerns accurately
  • Refer to service history, inspect vehicles, and recommend additional required services
  • Provide a complete and accurate written cost estimate for labor and parts
  • Communicate with customers regarding any changes in the estimate or promised time, explaining cost and time requirements in detail
  • Maintain high customer satisfaction standards and ensure seamless communication with the service department

What We Offer:

  • Job-specific training and development opportunities
  • Comprehensive benefits package and group RSP matching program
  • Employee assistance program and a supportive work environment

If you are a customer-focused professional with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at O'Regan's Automotive Group.