Senior Director, Head of Urban Mobility Solutions

1 month ago


Montreal, Quebec, Canada Lyft Full time
About the Role

We are seeking a highly experienced and motivated Senior Director to lead our Urban Solutions team at Lyft. As the Head of Urban Solutions, you will be responsible for driving the growth and success of our Transit, Bikes, and Scooters (TBS) business, working closely with leaders across the organization.

Key Responsibilities
  • Own the P&L for the Urban Solutions business and drive sales strategy with a focus on Hardware and SaaS commercial structures.
  • Deeply engage and lead on customer success and account management with operators and cities.
  • Be the visible onsite leader of our Montreal and Longueuil offices and teams.
  • Support Operators and Governments as the team continues to scale into new locations and regions.
Requirements
  • 12+ years experience in government or enterprise sales, consulting, finance, operations, and/or customer success/account management.
  • Micromobility or transit experience a plus but not a dealbreaker.
  • Contracting and policy making experience - can drive an RFP process from end to end.
  • International experience ideal.
  • Comfortable setting expectations for team members at all levels and holding team and partners accountable.
  • Excellent organizational skills and ability to prioritize and juggle competing critical projects.
  • Ability to build consensus among cross-functional teams towards achieving goals.
  • Data fluency - both in leveraging metrics to drive business outcomes and in conceptualizing what we should even be looking for.
  • A good sounding board for others, with low ego, and ability to anticipate needs.
  • Strong written and verbal communication skills.
  • Ability to thrive in fast-paced and high-pressure environment.
  • Highest level of integrity and management of confidential information.
  • Ability to communicate effectively in French and English (written and spoken).
What We Offer
  • Extended health and dental coverage options, along with life insurance and disability benefits.
  • Mental health benefits.
  • Family building benefits.
  • Access to a Health Care Savings Account.
  • In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service.
  • 4 Floating Holidays each calendar year prorated based off of date of hire.
  • 10 paid sick days per year regardless of province.
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible.
About Lyft

Lyft is a world leader in micromobility, selling our solutions to cities all around the globe. We are committed to creating an open, inclusive, and diverse organization that improves people's lives with the world's best transportation.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is free from harassment and discrimination.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the Montreal offices (Montreal, Longueuil) 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.



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