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Transportation Coordinator

1 month ago

Owen Sound, Canada First Student Canada-Transco Full time
Job Title: Dispatcher

At First Student Canada-Transco, we are committed to providing safe and reliable transportation services to our customers. We are seeking a highly skilled and experienced Dispatcher to join our team.

Job Summary:

The Dispatcher will be responsible for dispatching buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. The ideal candidate will have excellent communication and customer service skills, with the ability to work under time constraints and deadlines.

Key Responsibilities:
  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Take all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations
Requirements:
  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to background check
Why Work for First Student Canada-Transco?

We offer a positive and rewarding work environment, with tremendous career advancement opportunities due to our strong presence across North America. Our employees are at the forefront of safety and innovation, creating and implementing the most advanced training and technology in the transportation industry.

We are committed to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce, therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace.