Retail Store Team Lead

3 weeks ago


Cambridge, Ontario, Canada HESPELER GAS & CONVENIENCE Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at HESPELER GAS & CONVENIENCE. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Authorize payments by cheque and manage our store's finances effectively.
  • Order merchandise and manage our inventory levels to meet customer demand.
  • Establish work schedules and ensure our store is well-staffed at all times.
  • Supervise and co-ordinate the activities of our sales team, providing guidance and support as needed.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Organize and maintain our store's inventory, ensuring it is accurate and up-to-date.

Requirements:

  • Criminal record check
  • Availability to work 30 hours per week
  • English language proficiency


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