Restaurant Operations Manager

2 days ago


Surrey, British Columbia, Canada Skyhigh Hospitality Ltd. Full time

Welcome to Skyhigh Hospitality Ltd., a dynamic company in the restaurant industry We are currently seeking an experienced Restaurant Operations Manager to join our team.

Job Summary

We are looking for a highly motivated and organized individual to oversee the daily operations of our restaurant. As a Restaurant Operations Manager, you will be responsible for ensuring seamless service delivery, managing staff, and maintaining high standards of customer satisfaction.

About the Role

The ideal candidate will have a strong background in hospitality management, with a focus on leadership and teamwork. You will be responsible for:

  • Staff Management: Supervise and motivate a team of servers, bartenders, and kitchen staff to provide exceptional customer service.
  • Scheduling: Create and manage schedules to ensure adequate staffing levels during peak periods.
  • Inventory Control: Monitor and maintain accurate inventory levels to minimize waste and optimize stock levels.
  • Customer Service: Resolve customer complaints and concerns in a professional and courteous manner.
  • Training and Development: Provide ongoing training and coaching to staff members to improve skills and knowledge.
Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of experience in a similar position in the restaurant industry.
  • Excellent leadership and communication skills.
  • Ability to work well under pressure and make sound decisions quickly.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer

We offer a competitive salary package, including:

  • Base Salary: $45,000 - $60,000 per annum, depending on experience.
  • Bonuses: Eligible for performance-based bonuses up to 10% of base salary.


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