Restaurant Operations Manager
2 days ago
Welcome to Skyhigh Hospitality Ltd., a dynamic company in the restaurant industry We are currently seeking an experienced Restaurant Operations Manager to join our team.
Job SummaryWe are looking for a highly motivated and organized individual to oversee the daily operations of our restaurant. As a Restaurant Operations Manager, you will be responsible for ensuring seamless service delivery, managing staff, and maintaining high standards of customer satisfaction.
About the RoleThe ideal candidate will have a strong background in hospitality management, with a focus on leadership and teamwork. You will be responsible for:
- Staff Management: Supervise and motivate a team of servers, bartenders, and kitchen staff to provide exceptional customer service.
- Scheduling: Create and manage schedules to ensure adequate staffing levels during peak periods.
- Inventory Control: Monitor and maintain accurate inventory levels to minimize waste and optimize stock levels.
- Customer Service: Resolve customer complaints and concerns in a professional and courteous manner.
- Training and Development: Provide ongoing training and coaching to staff members to improve skills and knowledge.
To be successful in this role, you will need:
- A minimum of 1 year of experience in a similar position in the restaurant industry.
- Excellent leadership and communication skills.
- Ability to work well under pressure and make sound decisions quickly.
- Basic computer skills and proficiency in Microsoft Office.
We offer a competitive salary package, including:
- Base Salary: $45,000 - $60,000 per annum, depending on experience.
- Bonuses: Eligible for performance-based bonuses up to 10% of base salary.
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