Restaurant Operations Manager

3 weeks ago


Surrey, British Columbia, Canada Big Chicken Town Restaurant Full time

Restaurant Operations Manager

At Big Chicken Town Restaurant, we are seeking a skilled Restaurant Operations Manager to lead our team in delivering exceptional customer experiences. The ideal candidate will have a strong background in restaurant management, with experience in developing budgets, evaluating daily operations, and modifying food preparation methods to meet business needs.

Key Responsibilities:

  • Develop and implement budget plans to ensure cost-effective food, ingredient, and supply procurement
  • Evaluate daily restaurant operations to identify areas for improvement and implement changes as needed
  • Modify food preparation methods and menu prices to align with business goals and customer preferences
  • Monitor staff performance and provide coaching and feedback to ensure high-quality service
  • Plan and organize daily restaurant operations to ensure seamless execution
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customer complaints and concerns in a professional and timely manner

Requirements:

  • 2+ years of experience in restaurant management
  • Strong leadership and communication skills
  • Ability to develop and implement budget plans
  • Experience with staff performance management and coaching
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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